Terms & Conditions

 

General

  • Only non-marking indoor court shoes or badminton shoes are allowed on the court. PBA management reserves the rights to refuse entry for any patrons who doesn't comply with the rules.

  • Every players have to change their badminton shoes at the waiting area before entering the court.

  • All bookings must be fully paid prior entering the court.

  • NO food, smoking, vaping, consumption of alcohol are permitted at any time in this facility

  • NO pets or animals are permitted inside the centre

  • Court MUST be swiped and remove all rubbish before leaving the court. Otherwise PBA reserves rights to charge any cleaning fee

  • If customer causes any damage to PBA's property/facilities/equipment, they will be held responsible for all costs associated with replacement or repairs whichever is decided by PBA management.

  • Customers with serious medical conditions (epilepsy, heart conditions etc) or those recovering from serious illness or injury should advise staff upon entry.

Court Hire Regulations

  • PBA reserves the right to relocate/ re-designate your court to another location, if deemed necessary.

  • Customers are responsible to finish their play at the designated time.

  • Failure to do so will result in additional charges in hour increments

  • For example: Customers that pay for only one court hire but play on two courts, will be charged for the second court used in accordance with the original booking time.

 

Cancellations & Refund Policy

  • Cancellations must be informed to PBA at least 24 hours prior to the commencement of the court booking time.

  • Customers who fail to cancel online via booking website are ineligible for credit refund.

  • All refund requests will be reviewed on a case by case basis.

  • The bonus credits are not refundable nor transferrable and PBA management reserves the right to deduct bonus credits from the final customer refund.

 

Credit Validity

  • All prepaid credit has validity dates with a minimum of 30 days from the date of purchase. 

  • Credit balance will be reset to zero at the date of expiration and NO refund will be provided.  Please ensure you recharge the correct amount during credit purchase.

 

Privacy & Personal Property Policy

  • PBA management is strongly committed to protecting your privacy. We will only store information relevant for booking and billing purposes. These information are only accessible by PBA management and we will never share your private information with a third party.

  • Security cameras operate within all PBA centres/venues/facilities. Patrons acknowledge that they may be filmed.

  • Patrons are responsible for their own property at all times. PBA management does not accept any responsibility for any property that is stolen, lost or damaged in the centres/venues/facilities.

 

Other & Miscellaneous